Frequently Asked Questions

Our 'FAQ' database contains the questions and answer to the most common queries made about booking and travelling by ferry! Click on a category below to reveal the related questions. If your question isn't answered then please Contact Us

Passenger rights

  • Where can I find more information on my rights to refunds and compensation in the event of cancellations and delays?

    If you are travelling to, from, or within the European Union, then all the information you need can be found on the European commission website. When travelling to or from other territories, then please consult their relevant body of information.