Frequently Asked Questions
Our 'FAQ' database contains the questions and answer to the most common queries made about booking and travelling by ferry! Click on a category below to reveal the related questions. If your question isn't answered then please Contact Us
Passenger rights
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Where can I find more information on my rights to refunds and compensation in the event of cancellations and delays?
If you are travelling to or from a port within the European Union then please visit the European commission website. For travel to or from ports in other territories please consult the relevant body.